Privacy policy

 

Privacy Policy

Last updated: January 29, 2026

Island of Books (“we”, “us”, “our”) operates this online bookshop and website, including all related information, content, features, tools, products, and services (the “Services”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, browse our catalogue, make a purchase, or otherwise interact with us.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include anonymised or de‑identified data.

We may collect or process the following categories of personal information:

Contact Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number

Payment & Transaction Information

  • Payment method details (processed securely by our payment provider)
  • Order history
  • Purchase, return, and exchange information

Account Information (if you create an account)

  • Username and password
  • Preferences and saved settings

Browsing & Device Information

  • IP address
  • Browser type
  • Device identifiers
  • Pages viewed, time spent, and navigation patterns

Communications

  • Messages you send to us, including customer support enquiries

Automatically Collected Data

  • Cookies and similar technologies that help us understand how you use the site and improve your experience

Where We Collect Personal Information From

We may collect information:

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through cookies, analytics tools, and your device
  • From service providers who support our operations (e.g., payment processors, delivery partners, analytics tools)
  • From third‑party partners where permitted by law

How We Use Your Personal Information

We use your information for purposes including:

Providing and Improving Our Services

  • Processing orders and payments
  • Fulfilling and delivering purchases
  • Managing accounts and preferences
  • Handling returns and customer support
  • Personalising your shopping experience
  • Recommending books or collections you may enjoy

Marketing and Communications

  • Sending newsletters, offers, or updates (where permitted)
  • Showing relevant promotions based on your activity

You may opt out of marketing communications at any time.

Security and Fraud Prevention

  • Protecting our website and customers
  • Detecting and preventing fraudulent or malicious activity

Legal and Compliance

  • Meeting legal obligations
  • Responding to lawful requests
  • Enforcing our policies and protecting our rights

How We Share Personal Information

We may disclose your information in the following situations:

Service Providers

Trusted third parties who help us operate our business, such as:

  • Payment processors
  • Delivery and fulfilment partners
  • IT and hosting providers
  • Analytics and customer support tools

These providers only use your information as necessary to perform services for us.

Business Partners

Marketing or advertising partners, where permitted by law.

With Your Consent

For example, when you request an integration with a third‑party service.

Legal or Safety Reasons

To comply with laws, protect our rights, or respond to lawful requests.

Business Transfers

If we undergo a merger, acquisition, or sale of assets.

Third‑Party Links

Our website may contain links to external websites or platforms. We are not responsible for their privacy practices or content. Please review their policies before sharing personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you believe a child has provided information to us, please contact us so we can delete it.

Security and Data Retention

We take reasonable measures to protect your information, but no system is completely secure.
We retain personal information only as long as necessary to:

  • Provide our Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Your Rights and Choices

Depending on your location, you may have rights such as:

  • Access / Know what personal information we hold
  • Delete your personal information
  • Correct inaccurate information
  • Portability of your data
  • Object or restrict certain processing
  • Withdraw consent where applicable

You may exercise these rights by contacting us using the details below. We may need to verify your identity.

We will not discriminate against you for exercising your rights.

UK & EEA Residents

If you are located in the UK or EEA, you may also:

  • Object to certain processing
  • Request restrictions
  • Lodge a complaint with your local data protection authority

International transfers of your data will be protected using appropriate safeguards.

International Transfers

Your information may be processed or stored outside your country of residence. Where required, we use legal safeguards such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Email: ideas4years@gmail.com